SABSUS module
Mobile Apps connected to the rest of the operating system
Customer and staff mobile experiences for ordering, loyalty, bookings, delivery tracking, approvals and field work.
Capture
Capture activity in Mobile Apps and keep it attached to the customer, order, product or location record.
Route
Push the next action to the correct team, screen or automation flow for brands that need the customer experience to continue after the first purchase.
Automate
Send the resulting data into analytics, AI prompts and follow-up workflows without manual copying.
Core
Mobile Apps
Shared records, status changes, permissions, triggers and reporting.
Mobile Apps
Client Apps
Loyalty
Delivery
Trigger
Mobile Apps: Trigger tasks and notifications when Mobile Apps changes status.
AI decision
Mobile Apps: Use AI to classify, summarize or prioritize records before a manager reviews them.
Action
Mobile Apps: Create follow-ups, approvals and customer messages from operational events.
Evidence
Mobile Apps: Trigger tasks and notifications when Mobile Apps changes status.
What this module actually controls
Mobile Apps is not a standalone screen: Customer and staff mobile experiences for ordering, loyalty, bookings, delivery tracking, approvals and field work.
4
Data
3
Flows
4
Links
3
Automations
Data it stores and governs
- Mobile Apps stores mobile screens, user roles, approvals and customer actions so teams work from one operational record.
- Mobile Apps stores customer profiles, segments and communication history so teams work from one operational record.
- Mobile Apps stores orders, modifiers, checks, payments and refunds so teams work from one operational record.
- Mobile Apps stores points, rewards, memberships and retention rules so teams work from one operational record.
Workflows it controls
- Mobile Apps controls the step: Capture activity in Mobile Apps and keep it attached to the customer, order, product or location record.
- Mobile Apps controls the step: Push the next action to the correct team, screen or automation flow for brands that need the customer experience to continue after the first purchase.
- Mobile Apps controls the step: Send the resulting data into analytics, AI prompts and follow-up workflows without manual copying.
Modules it connects with
- Mobile Apps shares context with Client Apps so the next team does not re-enter the same data.
- Mobile Apps shares context with Loyalty so the next team does not re-enter the same data.
- Mobile Apps shares context with Delivery so the next team does not re-enter the same data.
- Mobile Apps shares context with White-label Apps so the next team does not re-enter the same data.
Examples by industry
- Restaurants use Mobile Apps to connect orders, kitchen status, inventory and repeat visits.
- Retail teams use Mobile Apps for product, customer, discount and channel sales context.
- Franchises use Mobile Apps to standardize process execution and branch reporting.
Operational workflow
Customer and staff mobile experiences for ordering, loyalty, bookings, delivery tracking, approvals and field work.
Capture activity in Mobile Apps and keep it attached to the customer, order, product or location record.
Push the next action to the correct team, screen or automation flow for brands that need the customer experience to continue after the first purchase.
Send the resulting data into analytics, AI prompts and follow-up workflows without manual copying.
Automation layer
- Mobile Apps: Trigger tasks and notifications when Mobile Apps changes status.
- Mobile Apps: Use AI to classify, summarize or prioritize records before a manager reviews them.
- Mobile Apps: Create follow-ups, approvals and customer messages from operational events.
Business outcomes
- Less duplicate entry between systems.
- Clearer ownership across teams and locations.
- Operational data that is ready for reporting and automation.
Related pages
Implementation
A practical launch path
Mobile Apps launches in operational stages: data model first, process control second, automation and reporting after that.
Define the records: mobile screens, user roles, approvals and customer actions; customer profiles, segments and communication history.
Connect roles, statuses and modules: Mobile Apps shares context with Client Apps so the next team does not re-enter the same data. Mobile Apps shares context with Loyalty so the next team does not re-enter the same data.
Turn on rules, alerts, AI prompts and reporting for Mobile Apps.
Questions teams ask before implementation
Can Mobile Apps work without the other modules?
Yes, Mobile Apps can start as a focused module, but its value grows when it shares data with the adjacent workflow modules: customer records, inventory, analytics, AI automations and customer-facing experiences.
Can it be adapted to custom workflows?
SABSUS is modular: fields, stages, automations, permissions and customer-facing screens can be shaped around the way your team actually works.
SABSUS
Talk to a product architect
Customer and staff mobile experiences for ordering, loyalty, bookings, delivery tracking, approvals and field work.