Connected text channels
Supported WhatsApp, Instagram, Messenger, Telegram, SMS, email and web-chat workflows connect separately. Link conversations to a customer after identification, subject to channel consent and messaging rules.
SABSUS · AI Solutions
Give AI a business task.Keep the result under control.
Use natural language to work with the data and tools your role permits. SABSUS connects the assistant to business context, while the configured process defines what it can do, what needs confirmation and when a person takes over.
Start with a task
See the steps behind “create an order”
Choose a sample task to inspect the sequence. The examples illustrate configured capabilities; they do not run tools, read your business or create records.
YOU ASK
Create an order for this customer.
Customer → catalog → order- 01
Finds the customer and their history
- 02
Checks products, stock and current prices
- 03
Confirms items and fulfillment
- 04
Creates the order with the agreed details
RESULT IN THE SYSTEM
The team sees the order in SABSUS. Conversation details are already there, with no manual re-entry.
An explicit tool boundary
The model reasons. The workflow controls access.
SABSUS MCP gives a compatible agent a defined set of tools. The connection is useful only when the company, role, data and allowed actions have been configured.
A clear request
A person or customer describes an outcome through an enabled channel. Missing details should be clarified.
Relevant context
The assistant uses the authorized records, company knowledge and available tools for this scenario.
A permitted action
The scenario enforces the agreed role, company, location and confirmation boundaries.
A checked result
Use the tool’s actual response, retain the result for the team and hand off when access or information is insufficient.
The process depends on the business
Same platform. Different questions and rules.
Compare an illustrative restaurant, retail or service workflow. Catalogs, calendars, records, roles and fulfillment rules determine the actual implementation.
Restaurant
“I would like dinner delivered.”
Orders enter the shared workflow even while staff are busy with guests.
Explore solution- 01Clarifies dishes and preferences
- 02Checks menu availability
- 03Creates the order and records the address
- 04Passes it into kitchen and delivery workflows
Keep the business context
A conversation can move channels without losing its purpose
Voice with a next step
A configured voice agent can use permitted business tools during a call and transfer the conversation to a person. Agree the model, voice, records and allowed actions for that scenario.
Useful inputs
Work with information your team can verify
Documents and knowledge
Find a relevant rule or instruction in connected information. Check the source before a consequential next action.
Calls and messages
Use configured transcription and summaries to retain the request, agreement and next step for the team.
Photos and files
Extract useful information for a supported request. Review the extracted details instead of treating interpretation as verified fact.
Business reports
Ask a question in ordinary language and trace the answer to records available to your role.
Controls are part of the workflow
Define the stop points before the first action
- Company, location, role and the specific records available to the scenario
- Permitted tools and confirmation for consequential changes
- A checkable result: what was requested, attempted and returned
- A named owner when data, permission or a reliable answer is missing
Use these as acceptance criteria; they are not a record of checks already completed.
An example of a bounded rule
Advertising rules need stock, scope and budget
SABSUS Ads describes configured rules that can respond to business signals, such as an unavailable product. This selector is only a routing illustration. Live campaign changes require the connected channel, authorized actions and agreed budget limits.
WHERE TO REDIRECT BUDGETPromote an available productOnly in configured channels and budget limits
Setup and usage costs
Separate the platform from model consumption
The selected provider, model and features depend on the scenario and provider availability. Text, realtime voice, vision, speech, file search and tool calling are capabilities to configure, not a blanket entitlement.
Your supported provider key
Use your provider account for the supported configuration and pay its consumption directly. Configure credentials through the secure setup flow, never in a demo request.
SABSUS token balance
An alternative is the SABSUS token balance for configured AI usage. External model consumption is paid separately from platform access. Confirm the chosen billing method before launch.
Questions before setup
Know what to expect
Can AI work with orders, bookings and CRM?
The described workflow uses connected SABSUS tools to find customers, prepare or create permitted records and retrieve available reports. Actual actions depend on modules, data, configuration and user permissions.
Does MCP grant every permission automatically?
No. MCP connects a compatible agent to the tools made available to it. Company scope, roles, records, confirmation rules and human handoff still need configuration.
Can we use our own API key?
A supported provider key can be configured so consumption is billed by the provider. SABSUS token balance is another option. Provider consumption is separate from platform access; confirm compatibility and billing during setup.
What should the first implementation cover?
Choose one process and agree its inputs, tools, permissions, confirmation points and acceptance checks. Test missing data and human handoff as well as the expected result before expanding.
Can selected AI functions work under our brand?
The described White Label option can include selected functions in the company’s app, site and connected channels. Brand, interfaces, roles and scenarios are agreed during setup.
Your next step
Choose one task you can actually evaluate
Describe the input and the result your team needs. We can map the data, tools, permissions, provider usage and human handoff before the process expands.
Tell us about the process. Please do not include passwords, API keys or customer records in this inquiry.